SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This was a great buy! Material thick and doesn’t bleed in the wash. Will buy again.
I really enjoyed my purchase!! Fabric: Very good! Just marks a little, but I think a seamless panties do.
Highly recommended for yoga or pilates. I recommend it. Good packing
Good quality sport wear, size s fits to my xs perfect, the color as on the picture.
Very beautiful and quality suit. Thick and soft, pleasant to the touch fabric. I did not communicate with the seller. I arrived in Ukraine in 8 days, which shocked me)))
Suit Super! I order the second such. I like the quality and color very much. Height 1.71 cm, 53 kg, chest size 3 ordered M. A little loose, no pressure, comfortable. I have a top in size S, it is a little tight. The delivery is super fast about 10 days to Kiev by new mail. Recommend seller and product!
The set is matched! In the top of the Cup. Hot and Blue Garno. Fabric for about 96 years old. recommend! Shvidka delivery, it came to duty.
I loved it! Perfect. It comes with a cup but to take and put it super easy and for the gym I prefer to use it without a bottle.
In accordance with the description, size perfectly. Nice to wear
It looks very beautiful on the body, I have various colors, use size m
I liked the kit very much. Dense, not translucent, the color is fire, the size corresponds. I recommend it. I will order two more other colors.
Wonderful material and does not become transparent. Worth a lot!
Good quality, size chart matches
Sits well, does not cram anything. Size in size. The only thing, I don't like the kind of seam that goes between the legs.
The shorts are quite big but I already knew KKK the top is very soft inside🥰I loved it, I didn't know if I had bought it right because I saw it up to 42 kkkk
I liked very much I need points I liked very much I need points I like very much I need points I like very precise points I very much need I like points I very precise points
I loved it! Super comfortable, nothing transparent, and looked beautiful on the body, I liked that it is not so short.
Love em, great quality, getting them in every color, also came quicker than expected x
Very good the fabric is ironed in quality and in the
Satisfied with the sets! Product according to the photos! Very good qualities! And pleasant to wear and touch! Very flexible! I recommend. I put M in general, I order in L and I am very satisfied! The size is great! Delivered within 15 days, well before the estimated date!