SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm 1.63 tall and 64kg. These tops are perfect, super full-body, comfortable and with removable bulge, I almost do not have a chest, but I have wide change, the size s served very well.
I recommend the product! Pretty thick fabric that helps to model without marking. I bought top and shorts of the same color to put together sets and they looked great.
The fabric is delicious, very thick, it is not the same as leggings, but I found it even better because it lasts a lot. AGR TA tax and even with the rate I think it is worth buying because the quality is excellent I have 80cm bust and the size worked super neither loose nor tight
The quality of the tops is great, but they sent the wrong size, it's a pity that the seller put the wrong size, instead of s got L which I don't need. Opened a dispute, returned the money.
Topi class. Garno breast trim. On the bosom of 90 rozmir m OBL good, maybe I L Bulo would not be bad. Shvidka shipping
Very good product, excellent quality Really has a great cost benefit, I recommend too much, colors identical to the ad The size varies a little, but nothing much, I ordered L, served well I have 100cm bust, 78cm waist and hip 107 Arrived in 1 month
She took the 17.05, and took the 28.05, it was blowing the delivery. The quality is super, it's fabric, it's cups. Recommend💪🏻
Perfect, it fell like a glove to me! I'll definitely buy more
Looks just like the pictures. Shipping was very fast. I will order again
I was surprised by the quality, I am in love and I will buy more already. Are extremely comfortable, zero transparency and with a good understanding. Loved and recommend, arrived well ahead of time and well packed!
It surprised me the quality, very good, it's quite cute. Colors are beautiful, white is not so white, but it does not bother at all. I recommend too much, you can wear it without a bra, because they are very thick.
Great for my workout
The tops are great quality, fluted fabric, thick and zero transparency. * Removable bulge * colors equal to the ad, * fast delivery. By mistake I bought size m, but I use it in Brazil, it didn't get big and even compared it to one s that I already have in the same model.
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Perfect, I bought a pair with the shorts, the material is surreal, very thick, has a cup, and has a hole to remove if you want. I bought m size, took the same size as I use in Shein, and it worked. And arrived before the deadline.
Perfect! And great cost benefit for sure I will buy from the other colors