SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I ordered M and wear a 38/40, it was a little tight but it worked and it is very beautiful, very good fabric.
super cute, material is okay and came faster than expected
VERY stretchy, and thin (so very comfy!) It does show underwear lines, but you cannot see underwear color through it that I can tell. It is also shorter than I hoped, but not terribly short. I love the color.
Actually the best leggings I’ve ever bought. Def good for working out. Feels buttery smooth I’ve recommended it to my family and friends. I also love the shorts version. I will be buying these in every color. If you need a reason to get these this is your reason.
Cycycycyccyycycgycyycycgguuuvuibibbibibbiv
Fits perfectly I bought two of the in the same size but this navy blue one was the perfect fit
They run very small, you have to ask for one more size
Wonderful, wear well, comfortable mega Fabric. could have caught a smaller number.
Good quality-price, exactly as the photo I recommend buying these items is worth it
The fabric has very good quality and the cute color👌🏻👌🏻👌🏻
Great!! I'm already inviting more. Quality and comfortable. It took a lot of time but was worth (:
Feel like a second skin. I like the tight high waist.
I didn't want to be a taka Garna yakist, I came to see Shvidko, I recommend, at zrist 1.60 yakraz, at the next time,😊
Very comfy leggings, the high waist is very flattering and they are a good length on me (165cm). would definitely recommend!
I’m a size medium in us size I order a large because I have large things and a butt so go up a size if your on the thick / curvy side