SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
squat proof. for 65 cm waist and 90 cm butt i would rather take size S, but M fits okay too
Best quality!!!!
Excellent quality, the color is equal to the fotooo, Enchanted
Amazing quality and very streatchy
Great product love it
Everything came, everything went to shvidko, everything did not fall down and did not wake up, the material and good to sit sickened, I am rather spoiled by the goods🥰😍
Excellent sports shorts excellent quality, it is worth to buy several. The truth bought by choice arrived very quickly.
Very good quality👌🏻👌🏻
Non transfer
Excellent quality I bought a size s and I stay perfect and usually use xs but these run small but love it. And I'm going for more clors
Garni shorts, on the parameters 92/64/92 from the pidyshov already. Egg cool
Super stretchy. Flattering. Not see through
It is thick I loved it, I recommend it very much buy buy
Super shorts for such pennies, it's okay, I think to stretch out, I recommend it more often. Shvidko 2-3 tizhni came
I know they're good. I always buy.
A highly recommended excellent fabric fits the body
I love them! They are precious and the quality is brutal. I am size M but I fell size L because I did not want to play it in case they were too fair. Feel very good, recommended!
Super) thought rozmir not pidyde, ale everything went. Fabric for sale
I love these so much! I got them a large and they fit a little bit loose but I love them sm bc they still sit right on top of my skin and still shape the booty 🤌🏼