SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The T shirt wore right Arrived relatively fast I ordered the size XXL because I didn't know if it would be very fair, it was great
You'll buy it to wear it with a sun-resistant jumper or T-shirt... The size is cute than I thought, and the atmosphere like the inner wear and the durability seems to be good... The packaging zipper bag also had the words for men, so it wasn't a Dad's gift... I'm thinking about...
@ Rayray★🪼: I use my house as a way to escape School The school as a chance to run away from home 😭😭 (I only sleep in both, but anyway)
I thought it was beautiful and blouse, very good the fabric, very soft, arrived very fast too! I ordered size L because I read in the comments that she was not so big .. And it worked out! I have 94cm bust!
Not worn yet but came fast.
I loved it, soft texture, just be careful because it gives Yes, there it says on the label the material, so ask for one or two sizes up as you want.
Pre-til fabric, kolir vidpovidai, Buli trohi thread, shvi Rivi, everything can be seen in the photo
Very comfortable and just like the photo
Delivery two weeks. On OG 88 sits well, not in the guise and does not dangle. The tank top is quite thin, but I will wear it for sure, nice soft material
absolutely perfect
I loved it, the quality is excellent and it is as shown in the picture. The package arrived super fast
The fabric is delicious fresh, they are a little short of the size, but they stretch, if I recommend it, it gives the feeling that you do not have anything on, it is very comfortable
🌸I arrive on time and the quality is not bad🌸I recommend asking for one or two sizes more than they are🌸
A little short to my liking and comes a smaller size but it is still beautiful
Must have
Good material and beautiful, I put it in the washing machine and normal.
I LOBE THIS TOP 😻😻😻 i’m gonna buy more
I loved it so much. I'm glad I ordered one of each color. Came well packed.
Very good, I will buy other colors
The blouse is very Bo, very light fabric, I wear M in Brazil and I ordered the size XL, I am used to buying in there and I know that the shapes are very small