SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muyyyy nice the color and the fabric but if the legginses a little transparent, I loved the size rope measurement but you have to wear underwear that does not show
Super nice material, back pockets for a phone and what not. I’m glad I sized up and got L instead of my usual M. It is still flattering kinda. Pants a little short for my height 176cm (5’10”). But it’s the story of my life so I’ll give it 5 stars anyway
Very good purchase! The leggings are super comfortable and the top if I hold the chest well I am usually size L but I ordered XL is not bad but if it is a little wider. I recommend that you ask for it in your size if it comes in large and the quality of the 10/10 fabric is super good
Love this set! Not too see through. But can’t wear dark or color underwear. But love the quality and feel. Not super thick.
Incredible quality, it conforms incredible to the body and does not take out rolls. The Lycra is a little thin and can be transparent, but wearing the right underwear looks good. The color is beautiful, identical to the image. My measurements 83/65/88
I love the soft material on skin. Also I got M, even though I wear S in forever21 size. So comfy and soft. I’ll order different color with different bra design.
Excellent quality, size M weight 56 kg I fit perfect the fabric is spectacular, recommended 100%
It is very nice the color very good, I am regularly size M but I ordered it because I read that it was reduced, the fabric is super fresh and thin but it does not transparent the bra I fit very well, it would be cool that in the part of the pan it held more but if I recommend it a lot
I was surprised the quality for the price is excellent, the color is very beautiful and arrived very fast, highly recommended...
Beautiful!
Good quality, soft material, beautiful color
great quality and so comfortable! will order more
You better get one of these - soooooo comfy I ordered all the colors after I got the first one!
Love this set. Super cute
Good quality. Soft material.