SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a size s really small, I should have ordered a m
My God I loved I will already buy another color caraaaaaaa arrived super fast nothing transparent, comfortable the wonderful cloth and values the body a lot
I bought in the dark and loved it!! Size M. Soft, malleable fabric, shapes the body and does not become transparent. I always wore black, but I risked that color and loved it. Very comfortable❤️
Loved, wonderful set! Wears super well. Great cost benefit. Random photo
The most beautiful set I bought! I'm gonna buy others
I found the product excellent and my wife liked it very much, I just comment that the fabric is not so elastic however it fits well. I rate it with a 10
Such a cute set! Very comfortable to wear.
Very wonderful, I have several, it is not transparent and arrived on 9 day in Brazil
The set and simply beautiful type I loved even can purchase without fear and perfect plus the Xs tightens a little I weigh 51 kg and I have height 1.45 I think...
It is beautiful, the color and the size, but I think I ordered it very tight I would have been better a S
Very good the quality of the pants! She is great in dress and good in quality! pity it didn't fit
According to the description, excellent quality and delivery time, I recommend it, second I buy
I took L on the parameters of the chest 96 cm, hips 99.my zest 156, VAGA 63 kg. at once in the process, I think, I will cut the viglyadati. Pocha and so much comfortable.
Simply Beautiful🤩The quality of the spectacular fabric is not transparent at all and the best arrived in Colombia in 12 days🥳The only thing is that the size is exact so if you use an example S, I recommend a M so that I did not squeeze so much.
The suit is very cool, I did not expect such a good quality. For your parameters: 84/62/90/164 cm, I ordered S size, the size is fine, the size is European, the length is great for my height, more in the Insta jelena_shopping
The Lycra I'm great. I asked for it and I was 1.60 and I was very beautiful and sexy exactly
Very cute good exact size fit! Perfect, you must wear light color panties.