SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is excellent, the fabric feels good, but you need to take a bigger size, because it is a little squeezing, my parameters are 77 cm under the chest, the cups are taken out
Very comfortable. Suitable size
Good good good quality color fabric arrived in the indicated time I recommend them.
Took S, Ale top little. Tse bylsh rosmir Xs. The mother is good. Recommend
This top is excellent, good material, sustains, looks beautiful. Super recommend! This 44 in Brazil, this size I bought was perfect!
Product of great quality. Wonderful fabric!!! Very comfortable!!! I indicate the purchase. Seen 42/44 BR and ordered size XL. Got perfect.
Quality of this sports bra feels like all a brand sports bras. Style makes it look so cute and if you get the right size, it actually has a lot of support. Will be buying in more colors.
I love it. The Size fabric is the perfect one. How comfortable it is and meets 100% my expectations
second time ordering these bras and I'm still very pleased with them.
Can buy without fear, the material is very good, it is beautiful. I recommend
In love with this piece for its quality Super soft, good and very nice tops Only I didn't fit maybe I should have ordered size M or G But I am based on the measurements that I said there I am 32b and I ordered S😐😥
honestly, they're really good quality. thick and well made.
Very beautiful and of excellent quality when putting it the strips feel fair but they stretch a lot and you can accommodate them is perfect
Super. everything went well. Rosmir m on the parameter OG 88.
The L a little small but good for a very fair 95 keda
The best Top of all Aliexpress, the very good quality, very elastic and soft, I have the chest operated, I hold everything in place. My size is a 90C and normal I usually wear T shirts M or L if I want to go wider. Weight 69 kg and 1,67 measure. Size L is perfect.