SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love this color . Ordering the grey next !!!
I like it very snug fit looks almost identical to the Lululemon define jacket o plan on getting one in different colors the zipper also works well
My sister really loves the quality of this product, really fits her well and would highly recommend to those who are looking for a good quality jacket. However, I am currently in my room with my sister who is wearing this jacket and we are watching Rick and Morty so the rest of this review will be about Rick and Morty because I like to rant and my sister wants coins on this app lol. I personally enjoy Rick and Morty because I love the concept and well.. Personally I think Jessica is lookey kinda hot and Rick's intelligence is lookey hot too. Like Jessica is so- I understand you Morty and that's coming from a lady. Yeah that's right, I'm gay! Not the person that owns this account but the person writing this. The person that owns this account is my sister and she's bisexual and in a happy relationship with her boyfriend. So if that's a problem, too bad. Anyway, Now hear me out. Summer is lookey hot too and I think they did her dirty in that one episode smh. Like I'd lookey hit and date.
I love it I’m going to order more colors this is a good quality and the price is very good I would recommend 100%
very soft and strechy, i got my true to fit size and its still slim fitting. the delivery was also pretty quick. overall I recommend!
Identical to the image, of excellent quality, size corresponds, beautiful color, I recommend the seller and recommend the product. Ask and they will not regret it will love it.
My favorites all ask me where the amee are from
Great product and high quality. Not too thin and not too thick. Looks genuine and like a product from an expensive brand. True to size. (I’m a size S (but I ordered size M) and it’s a little loose. But it's okay so I'll keep it )
LISTEN, GET THIS JACKET!! i am 5’4” in a half, 156 lbs, and a bust size of 38 DD & this jacket fits me perfectly! i also love the little thumb holes as well.
Fits nice, could have gotten my regular size but other reviews said to size up. I am typically a medium and got a large but still fits nice
LOVE LOVE LOVE
Love it ! Just like lululemon
Very nice! like in the pics love it and will order the other colors as well
Looks amazing on the body. I normally wear european S, I sized up and it fits me like a glove.
The quality is good, I've ordered more than 10+ jackets, and all of them came with great quality. So far, my favorite is the white one, but the black one looks great too!!
I absolutely love it , comfy , not to tight nor small and has holes for your thumb.
The shipping was fast and the garment is comfortable, the fabric is thick or stretch I like it very much