SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The quality is amazing, I really liked the set and the color is very vivid❤️🩹
I loved the color and it is very combinable with tennis of any color
I really liked the quality of that being too good its cost benefit ratio the quality is too good✨Very fast shipping and delivery
My measurements 90 -72-99, in bra I am 3C and size M was perfect, stretch a lot and not transparent the fabric is incredible. I recommend it
Exelent item the fabric is moderately a little thick but cool cool for this hot weather is exelent, the color amazing
Excellent! Very beautiful fabric, soft and very comfortable, suitable size and the perfect leggin length, I measure 1.68 and reach my ankle
The quality of the pezzmoving thick holder stretched better than marble companies in Israel
And the OWU tiwoodz is perfect, a wonderful visit on the body, not moving in the appropriate scale, I liked literally, like a second time available and available more
I liked it very much Good material Equal to picture I liked it very much Good article Seems very durable
wow I love it. good quality very fast shipping. I recommend!
It's pretty. The fabric is fine but fits very well, usually I am size s, buy size m and it is perfect. I have to try it in the gym to see if it is transparent or if it goes down
This very cute Good quality Size corresponds I liked it very much
Very comfortable set, fits and tunes very nice, the color is too cute, I like it very much, without a doubt I would ask for it again, I recommend it!
This is one of my BEST purchases on AliExpress. The fabric is light and stretchy. I will be ordering more.
Very good quality, I don't know shines.
I love the orange color I ask size G, use in Brazil 38 I am 165 tall and 56kg, I think these clothes have a very soft fabric, comfortable I will buy again.
Cool suit. Sits perfectly! Size M for height 172 weight 60 kg
The color the very nice, the fabric feels thick, the high throw is just but I feel it comes down a little, I still don't test them in the gym, but in general they look great. I arrive in 10 days to sound, Mx.)
Excellent quality, comfortable and soft fabric. It fits smaller so I suggest to take one bigger size. Normally I’m small and I took medium and it fits me very well