SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent quality, size corresponds, very good product and arrived on time
Impeccable quality the top is very well finished, removable bulge and very firm on the breasts, for those with large breasts is great because it holds well. I usually use p, but these I always buy m because although it is very elastic it is very tight on the legs, even though it is a little difficult to climb on that part 1.7m // 57kg
For the price the item is fine, just take into account that if you live in a very hot place you can see the sweat, the pants are thin and if you have cellulite it shows, the top is excellent fit, nothing moves, you can run and everything stays in place, excellent!
Excellent fabric, I recommend ordering a size more than the one you usually use.
This beautiful without a doubt a good purchase I requested in size m
Buttery soft
The fabric is the most perfect I 've ever seen in life. Nothing comes close to it. But I thought the pants model doesn't value it. The horizontal seam is right in the middle of the butt, and the fabric quite compresses then gets the butt flattened. Get a bigger size!! I use p/36 in Brazil and I thought the m was still a little tight
This beautiful the color of the Mayan comes a little thinner than the top but in case it is very nice, it looks small but if it stretches a little
Very comfortable and beautiful fabric in a little thin if you have cellulite, it is likely that it will be marked will ask for a larger size than the one you wear why it is reduced
She wears very well. It did not become too transparent, only if wearing a black panties is a little visible. I have hip 102 and thigh 59. 1.55 in height, size m served well.
I love to buy gym clothes here on the platform, never disappoint, I swear it is better than polyamide♥️😌, I didn't mark and I really wanted this color but I only had it in size S and I took a chance and it was right, I use m in Brazil, I have 1.58cm and 62 KLS ahhhh the bulge is not removable but leaves the nipples very beautiful, I recommend the store and came in less than 15 days
I arrived on time I loved I ordered medium size weight 60 kilos and I measure 1.59
I am delighted with this set, it feels super firm and does not make anything transparent, the only bad thing is that I had to ask for a larger size because if it is reduced
Amazing !! Quality is the best ! 1.67 m 62 kilos I ordered size M and fit perfectly!
The set is beautiful. I am 1,70 and weight 73 kg was a little tight. His top and thick very good material, now the pants are a little thin. But it's beautiful♥️
Amazing suit