SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So cute fits well
Perfect set, I have no words, I will buy one of each color, I am wearing size because I know that the fabric gives way
The set is beautiful, wear super well, not brand and is very comfortable. Very good quality, wanted more color options to buy.
The set is perfect, I like it very much, the fabric is thick, but soft and body-friendly, I took the size S parameters 87-59-86. Came to Ukraine in 9 days. Recommend
Came right I asked for the same set of two colors. Super was worth the fabric is great for working out.
The fabric is great! Super worth it for the price😌
The suit is big, snow-white! The same as in the photo, the only thing I want to replace is the cups, one arrived mute and the color will be better if it's white, so 10/10 delivery to Ukraine is very fast, less than two weeks
Ótimo
I loved the set, pity it was tight on me, I managed to sell… but I found the quality, super cute
The hand-me-to-be-like Clas!!
When in the sun there is little transparent, but a cute, I use P, 57kg, 1,65 tall 98 hip
For those in doubt of buying simply buy, worth it. The shorts is wonderful, not brand and not transparent. The set is the same size, in case I took the G, as I have no chest and comes with bulge I ended up removing it so as not to be strange KKKKK after all I use a p PRA M in Brazil. I took the white set TBM and the shorts are transparent, yes, with panties that are colored, I have not yet tested with beige. My measurements for those who have doubt which to pick up, waist = 77 cm hip = 102 bust I think 94.
I have 1,63m, weight 53kg and order size s. Thick fabric, with a cup and adjustable handles. Recommend!
best outfit ever
Excellent quality! I love it, I was surprised for the better since I did not expect something like that. I weigh 72 kilos and the size L I am perfect, not transparent. I would buy it again without a doubt.
super 👌
Perfect set. I ordered the L, my bust is 44 from Brazil and it was very comfortable. I point out with my eyes closed because the product has a very thick fabric and it is much better than a set that I have from Shein.
Great fabric, nothing transparent. Not very good top, but the shorts is perfect