SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I really liked the sewing of the material, I did not find it defective but it would be good for the material of the shirt to have other components such as
it seams to be made with good quality, arrived late but all the items are ok
Good cost benefit shirt size xG meet Pessia with 1.70m , 100kg
My size Xl Size a little short Good quality
Very nice comfortable shirt
Looks pretty good 174 cm 88 kg I took the size L fits super fast delivery now only has UPF 50 +
Great quality Shirts
The shirt came that with a considerable delay everything in accordance with the description nice to the touch flexible and most importantly the size is OK
Nice T shirt , perfect for pool days. High recommend!!
When buying a T-shirt for a long sleeve, buy your size as you have-you must and the size will be OK Should 100% match
Very well made. The material seems very valuable. Very satisfied. Everything arrived very quickly. Thumbs up!
I will receive a T-shirt. The fabric is not thin, but it is also good to blow through. On the Sonzi in the heat will be the same. Sleeves Duye short, in inshoy rosmir pidishov.
Well done. To this supplier .who is not a fraud. Compared to other Chinese suppliers who cheat.
As described. This is another purchase, the previous one did not hit with the size. 176cm tall and 95kg size L fits perfectly. This is a good product very well made. I recommend!
A T-shirt with a dovgim sleeve, a cholovika to be matched. Rosmir is not small, delivery to the new line
The product arrived very quickly, the quality is excellent, it is only a pity that after read the description of this product that the clothes are big and you need to take a smaller size, I have made a smaller order, now it is not suitable for me, sleeve short.
The second shirt I order and I am satisfied
I will describe the product. Synthetic is not for the dot. On the 173, VAGA 82 taking XXL-The head of the fire came through. I think it's okay for my brother XL. Delivery shwidka. I recommend it.