SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Product
Perfectly matches with the perfect good quality description
These are my 2nd pair. Very comfortable reminds me of BDU's.
Good size, XL for 1,77 and 89kg fell well, thin fabric, kind of nylon, should not wet easy and should dry quickly
Excellent Product, I will definitely buy another
I arrived well and fast
Waist size is like an "M"
Beautiful all beautiful. The truth is that I like how this company does its shipments, it always arrives earlier than stipulated, this attracts more customer, 5 stars for it, warm, price, keep it up, are excellent
Arrived super good quality
I like these pants! Super light, great for warm weather! I should have picked the next size up but I was able yo squeeze in the ones I purchased. Gets an A from me.
The package arrived fast and no marks. It's a little big for me, but it serves with leftovers. I went out to test, but on the day the rain stopped and it didn't work out very well. But it seems to be very good.
Arrived quickly and perfect
fits good looks good especially for price will be ordering again thanks
nice pants. like the design. great for summer.. I bought for work. XL fits perfect. I'm 5'11 145 lbs.
These pants are amazing, I order one more. I ordered the size. M and they are perfect, I am 175 cm tall, weight 73 kg, waist circumference 94 cm.
Good fit, I recommend a bigger size for a better comfort, I’m M it’s a little tight so i ordered L and M to try it, the fabric it’s made of a good waterproof material, the main zipper it’s made of bronze so it’s made for a strong use
The product is super, arrived quickly, thanks to the seller⭐️⭐️⭐️⭐️⭐️
Quality product for great price. The pants are exactly as shown in listing. They fit nicely, consistent with size guide. Very fast shipping. Happy with purchase. Thank You