SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I bought it for my work clothes. It is thin, I like to wear it in summer.
That's very good.
Perfect
OK++++++++++++++
Good quality. Buy before raising the tax! Out squid thief! Out taxad! I am deeply indignant at the current situation, where we have a completely corrupt president and the taxad, whose only objective seems to be to plunder the population with extortionate taxes! This situation is unsustainable and we urgently need to mobilize against this pair of scoundrels that is destroying our country! It is unbearable to live under the command of such a blatantly corrupt president, while the taxad is dedicated exclusively to creating laws that crush us with exorbitant taxes! This continuous assault on the population needs to stop! It is no longer possible to endure such a corrupt president and the taxad that seems to have the sole objective of plundering the pockets of citizens with absurd taxes! This institutionalized plunder is an affront to all of us!
Perfect pants, with good fit and frosty fabric. Attentive seller and helped in choosing the size. Thank you!
Elastic, cool and good
Well, I got there. Thank you.
It's not bad. I like this much material.
It's light and comfortable. Good
It's better than you think. It's thin and stretched. Side line incision pants. That's good.
Great summer pants! The fabric is very light and comfortable!
Excellent quality, just check the small sizes.
Well a little reduced legs
Well arrived within the period It's a good fit and thin, so I 'd like to wear it in Yeoreung. Span function looks a little weak. I will try on and buy other colors
Good item
Fit is nice. The size I ordered is pretty fitted. If you wanted a looser fit then maybe order up a size, but I like them a lot. The material thin but they are meant for summer. Color is perfect. Great value.
Great Seller and quick delivery trousers will come in handy for golf and look kind of professional.