SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For a trenuvan, I think to pidydut, rozmir otherwise norms, ale demand, you can't try to do it.
Socks are good. I will describe it. At 36 rozmir the legs were just like. It's more three times to stretch. Do not shackle. Recommend
Simply💚Comfortable and beautiful Arrived fast I recommend them are for size S/M my size in Mexico is 24, they stretch enough. They fit Me perfect
Chute socks. Good rubberized. For yoga itself those, scho treba. Shvidko came
Very high class for zayings in the hall. I recommend the goods for yoga, Pilat, sports rocken roll.
Great socks, not too stretch, not slipping, nice cotton. Quick delivery. Great for yoga or any sport. thanks
They are beautiful, they are of good material. Are anti-skid. Very useful. I recommend them. I liked them
Everything perfect! Product of very good quality. Thick fabric. My number in Spain is 38 and I am doing perfectly.
I recently purchased from this seller, and I couldn’t be happier with my online shopping experience.
very satisfied soft material came early
Similar to the photo. The antiskid works. Fast shipping.
Excellent Product, quality material, reliable seller, fast shipping, you can buy, satisfied with my purchase. Product according to the description of the ad.
Class socks. Mega shwidka shipping. As a vidpovidak vvartosti. I am more in the school. I recommend it.
They arrived early, they are comfortable and they fit the foot well, the size is the right one, perfect.
Nice, looks less quality than I expected On the other hand, the price is low ..
My foot is 22,5 cm, I usually wear 35-36 shoe size, the socks are fine, this model is very stretchy
Cool ones. Super comfortable, non-slip, reach the ankle, very comfortable and very nice. Came super fast. Thank you a 100 for the seller. There was no need to contact the seller.
Very good product, good quality material, arrived before the estimated time, do not really slide use when I exercise, the parcel service was in contact
The socks are good, I haven't used for the intended purpose, so I will add the feedback later. The size 40 may be quite small, but it is still comfortable to wear. Delivery less than a month.
Socks for Pilates from Apollo and high quality. Look just like in the picture and this is a second time I'm inviting.