SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfecto
Beautiful the only thing that takes more than a month to arrive in my country
This jumpsuit is wonderful… only buy perfectly models the body. I already ordered 3 colors… I loved❤️
Beautiful but a little small for me too pity go for it you will not regret it
Chic combo, juge and beauty. Rozmir m. Rist 158. Do not ask, I recommend before purchase!!
Combenison of beautiful, yakizny, exactly such, yak in the photo, I 100% recommend the police!!!!!!!!!!!!!!!!!
Excellent quality I recommend it just take one more size is reduced
Class combo. Do not marvel at the form, add up the practical, the material of the matter. On the parameters of the 84,64,90 and the 168 took M (the front of the commandants, they took little more), they wanted to see the trohi in the tulubi, ale with the tulubi of the norms. Duge is hushed)
I have not come to such a class😍Duge yakysny material, style bombezny! Dube Raju!
Take it without thinking, it's top, the fabric is super soft, it is very good, it is very beautiful, it was delivered in 2 weeks, very satisfied with the purchase!
The jumpsuit is perfect. The material very soft, very strechy. I took an L cause i didnt want the part behind to be small, and i was right, doesnt move, and my undies dont see. The only thing is that i dont have boobs and its a bit big there on the sides, but nithing disturbing can be fixed. I prefer to fix it rather than the part with scrunchie to be small.
Jumpsuit that made a splash🤭. + 100500 compliments) the quality is incredibly good.
Great quality! The fabric is very soft. I love it. I will order another color. I highly recommend it.
Very delighted with the quality of the clothes I was looking for long winners thank you very much
Loved it getting more colors!
Monster combo) in 2 colors. on the chest 97-103 bazhano rosmir L zamovlyati
The best suit ever purchased! For so much quality, I'm Shocked: line to line, super cool patterns worked out. On parameters 84/60/91 took Size S. The fabric is soft and thick, in general I am delighted and will take more white. On a big chest really may not be very, but on a small one perfect.