SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good yoga block. very easy to use, you lay down your leg and stretch. or for support in some exercise.
The goods of Shvidko, the delivery is already. I didn't spit with the seller. I myself and my hotila. We have a long stench to wow widely.
Good blocks for stretching. The only minus was a little damaged during transportation, but for me it is not too critical
Excellent quality product. Packaging at the highest level. Fast delivery!
The three were taken on the side of the day, I took for myself the same terrible, delivery in order for 2 tizhni
A brick arrived quickly at the post-assembly. There are minor dents. The block itself is pleasant to the touch, you can use it for its intended purpose.
Garni yoga blocks, a number of words, a good material, without third-party smells. I want to get it for the packaging, I want to cut it off!!! I recommend the product and seller!
The same yoga used blocks in the region of Kramnitsy, they themselves were better than all. The camera did not convey to the package, the camera did not give it to the bag.
Garny goods, super shvidka delivery, on goods of insignificant vm'yatini, kolir yaskrawiy, rosmir yak in inventory.
Quality is a great point now I will do yoga. Light cubes smell good without any chemical smell I'm Satisfied
Sports chudova👍🩷. I will describe the product. Handle it🤸🧎. Shvidko came. It's more important
A vicorist taka is relevant for me, a number of vidpovidai photo, trichki remember to come from a transport, ale Tse for function is not a vipiva
10 days in Kiev, all the norm, the only thing is color. Either I'm color blind, but the colors are too thin, but it's not essential for me
The cubes arrived in good condition, they have no gaps or broken. The color is firm and the foam looks quite strong, I like it very much; I hope it lasts
Shvidko came. Vm'yatini trohas.
For the dotik uzhe tsikaviy, the mother of the dog. Light, ale mitsny, do not give way. Kolir yaskrawiy. The product is very similar, the seller's daughter
All good. Dear Seller
Thanks to AliExpress I found a great yoga block at an affordable price! The quality of the material and the workmanship are pleased, it is perfect for my practice. The delivery was fast and without problems. I recommend this product to everyone who does yoga and wants to get a good product for reasonable money.
Everything looked like it. Packed in a pouch bag. I took 3 deliveries.
Good block Priyshov Trohi iz vm'yatinoyu Bo buv packing Lishe bag. For the roasting