SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good, elastic shorts good for training
Arrived in five days!! Very thin delicate fabric, it stretches well, you can see the outline of the underpants under them. The color turned out to be much darker than in the picture. The size is not indicated on the shorts themselves, it is not clear where before, where is the bottom)) took 55-75 kg on the hips 92, waist 78 Puzo) Thanks!)
I really liked it. The panties scored a little, I will wear another one that does not score so much. Her real color is the darkest one, in the photos it changes a little, but the closest is this first photo. I recommend the purchase😊
Fast ahead of time delivery. Nice body dense good material. Excellent quality tailoring. Thank you
Wonderful shorts, zero transparency... and the beautiful color
Great, good fabric.
Good shorts, ale ask, a T-shirt of Modi Buti, in the front of the chornni not like mʼyakyi.
Came right, but the color is much darker than the ad
Feels thick my charm fabric
Shorts supper, well, come to Dot. Seller recommend
Super recommend, in addition to beautiful and dress very super comfortable and does not mark the body.
It fits great. It's not see-through. Really good quality and fit. It arrived quickly. The color is cream / ecru not white.
Excellent shorts. Super comfortable. Super recommended arrived very soon.
I like it very much.the Material is great. I will purchase another item in the future. The colour is the same as in the original photo, but in my photo the lighting isn't so good. I recommend this item and the seller. the item has arrived in a month in Serbia.
Super comfortable, thick fabric and excellent size! I loved too much!
Thick, soft, do not shine through, do not roll. With an increase of 158cm, they are up to the middle of the thigh. A revelation
Loved, dress super well and Mark nothing
The goods arrived on time. Beautiful colors, quality. Worth buying. I liked it. Went fast, a couple of weeks. Satisfied with everything. Recommend store
Shorts came quickly, in a week, but they didn't send it right away, a week later. The quality is good, pleasant to the body, I took S for parameters about 86 from 59, they do not squeeze anywhere, even free. I like it very much
I really liked these shorts they are very comfortable to wear with a dress and wear on a daily basis I will buy one every month. And arrived well before the deadline