SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good garment, I love it, good quality!!!
Duuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu😍😍😍😍
Good product! I like the fabric and the tone is the same
Love love love the quality of these. So smooth and perfect for an outfit and working out. Will buy more in the future. Asian sizes. I normally wear small in American size but I bought these medium and they fit perfectly. I’m also an A cup.
Amazing, fast shipping and high quality, maybe size up
This sports bra feels like heaven!! It’s so soft yet very supportive. It has built in thin pads sewn in. No nipples showing thru. I’m sleeping in it tonight!!
I was a little afraid that it would be loose when it came to exercising but it fits perfectly in the chest! I am size 36c and it suited me very well.
Very nice and comfortable but too small, says size xl but it is M
Excellent. Soft fabric but not transparent. Subject well. I am SM and I ordered it L comes Small
The caliter and super I recommend
Great product! I usually wear S but selected M because it’s Asian size. It fits me at the top but the garter is a little loose at the bottom which is not a problem. It sits above my navel by a bit. Seller shipped the product quickly, definite purchase.
Very beautiful but a little short. Padding looks great and it’s not clumpy.
The fabric really is of good quality does not feel like the fabric of other sports tops This fabric feels very fresh I recommend it, if you have a lot of bust I recommend you ask for one more size to make it look good
It is very good quality, and it is very beautiful
So good and so comfortable. Will buy more of these.
I have 78 cm bust and size M I fit perfect, it has Cups, so nothing is marked, the fabric is very comfortable and good quality
I asked for one more size and it fits me super comfortable, I am medium size and pedi large size, very good quality and shape
My girl says the sports bra fit and feel comfortable The item arrived very quickly!
Nice material, love the inbuilt bra but it is a little bit short
The best sport that I have bought by the app, truly comfortable, without seams and the pads are fixed, they have no movement, so you will not fight when washing them. Highly recommended pity there are no more colors