SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It’s worth every penny. I am here to tell you to buy them you won’t regret it!
I'm surprised by the quality, the size looked great on my body. . .....,................................................ M ................................................................... ....................., ......., .....,...,.
The product is the same as the picture! The quality is chic! Recommend
Buy a lot, perfect, Super firm fabric, it is not transparent, the fabric is all reinforced, everything is in the place lol, since the size 40/42 I took M and gave it right, I will definitely buy other colors.
Surreal quality! Very well sewn! Zero transparency! Beautiful!
Excellent quality, arrived on time! visa 38 and buy m, the P would serve but it would be very glued and I don't like it! Now wait to see if you relax fast! Quality OK
Good product, the delivery of the Bula is added to the shvidka, about 2 tizhni. I took it by the bottom. Yakiste is good. Recommend
Everything is great, I recommend.
Very good
Simply Perfect!! Seen 38/40 and bra 48 in BR and ordered size M, look great!! Super recommend! Perfect material!
Perfect very beautiful girls. Marvelosooooo fabric🫶🏽🫶🏽🫶🏽🫶🏽🫶🏽
Excellent material. I am quite delighted, I will definitely buy more. You can ask without fear...
Super Shwidka delivery. Before Ukraine for 10 days. I got it, I will take a picture of that picture
Duge class set, tightening defect. Recommend recommend recommend recommend recommend
Delivery to Kiev region took 8 days. Nashvidkisna delivery😳The costume is beautiful, do not wake up, gravely stretch (I thought to see the vagina in the m not in the Lizu, ale Garno in the middle of the Life)
This handset for me and perfect very comfortable delicate the sound and well clean and loud very good recommend can buy without fear arrived very fast.