SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good and yes they shelter!! Weight 68 and the measure I bought was perfect
They are more comfortable than Browns, the butt seam is better and does not make it look big (like an older adult). They are very good.! Delivery took 2 weeks longer than expected! You should be aware of the product here because Mailamericas does not have offices in Peru and urban (strategic partner) has outdated its tracking website. Regarding the seller complies with what is offered.! Thank you.
Simply wonderful, I already had black but I wanted to have another color and this gray meets all my expectations, it is that it feeds good quality very happy with my purchase and I arrive just in time
It is as is to the photo, it is very cute, comfortable and warm for the cold these pantyhose
I loved beautiful the sock was perfect for me to wear in Paris
They are the same as the photo, maybe I should have ordered the full foot, with the semi foot is a little tight, inside they are very warm but I should wait to go out with them to confirm that they are so warm, I liked them a lot
this is a new one for me. but, they are of good quality, silky soft. very nice addition to my wardrobe.
Great product
Excellent quality, they are warm and look good, I would like the color to be a little more brown as they tend to look a little gray. But I would certainly buy them again.
Perfect for those like me who are 1.60 m tall and weigh 65 kg
I stay perfect. Maximum as for a person of 85 kilos
Well, for the price is not bad, I would like it to be made of thicker fabric, and without seams
The stockings are perfect! The quality is very good and the larger size is perfect for chubby women. I totally recommend them
Is thicker... but the thickness of a pant i resistente..com pré rl thinner... it's cute...
Nice tights. Warm, marvels at the nizzhki is great. I Tam a friend. I recommend the product, and the seller.
Is clearer than I imagined. I stay a little tight but well I liked the inside rs super warm.👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍