SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cute excellent fabric
Very nice and the fabric is comfortable and looks good quality, the seams are good.
Looks nice, we'll see how long it lasts.
I have no words.. This is soo sooo sexyy and beauuuuutiful. I love it so much 🤩
Arrived super fast and it is beautiful, you can remove the filling... I loved Thank you very much😊❤️
I love it .. Perfect for my daughter. The material is very good, soft and comfortable. I can only recommend.
Good product, as is to the image
Good quality, arrived much earlier than expected.
It is very good for the price, the person I gave it to you loved, I would buy again
Super mignon !
LOVE IT!!! So comfy and stretchy. Definitely get it for the price girlsssss
It is very nice, I like it quite a lot, it has glasses that were a little small for the size of my bust but if they settle well it is not noticeable. Also buy it in white but in white if it shows.
It has some sponges that I took off, it fits very well I am in size 40DD chest and it was just
The quality is fine, it is not transparent as it has filling in the chest area! The back is beautiful🤩
Is the same as the image, the lycra stretches well, it is soft, the only thing I did not like is k the glasses are very small and both are stuck.
Disappointing the white color, the sponge you have is very noticeable and it is very transparent, other colors would be fine and the part behind it is beautiful and it looks very well but the bad thing is the color white!!!!!!!!
They are very cute and good quality I recommend them, and the color is very beautiful
I have loved the sport bra model, only that the white is very noticeable. Of the rest I loved
great quality for the price! The color is pretty and the material feels really soft
Super nice . Ordered second time . This time I got a bigger size . Love it …(!3$:&/$?:)(&&/):$$:&/!:)