SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very good quality but too small. I ordered size M and it’s too tight. Needs to size 1 up
Cute!!! I have several lululemon sets and this one does not ask for anything, only if I would order again it would already be a size m, I am usually XS-s and if it fits me.
Super father only if I recommend asking for one more size if you want to be comfortable
Beautiful, only I should see order one size more, I advise you I am L but in this I must see order Xl because I am very tight but this beautiful
I'm in love in this set! The color is simply wonderful (Green is a beautiful mutated tone) and looks perfect on the body, it doesn't mark anything! Can buy without fear. The bulge is withdrawn and in the pants, in the back, there is space to store cell phones, keys and the like. I loved too much😍
Is beautiful!! And a beautiful quality although I would like the cups not to be so large and in size it is small so I recommend you order one more size from the one you wear
I loved the color definitely my favorite set I was ordered in size L, I am tall for 1.70 and I fit perfect
Is incredible The quality of the fabric padrisima Non transparent Very good last
I like it very much suits your body, and the fabric inside is soft. Recommends buying. I'm going to buy other colors.
Hermosoooooo! Spectacular, the delicious fabric and nothing is transparent, very comfortable, without a doubt I will ask for more🤩
I loved this ensemble, the quality of the fabric is amazing. Thick and very elastic. Soft. I recommend you order a larger size than you normally wear as the top is quite small
I just used it on Pilates and this set is perfect!!!!!!! The fabric is very thick, I did all stretching without resistance but without transparency, I use S and Xs, it was a little hard to pass on my thigh which is thicker but it worked very well because my waist is thin and helps to hold the beat. Extremely comfortable. The top has removable bulge and a lining with elastic then to remove the bulge and use if you prefer, the pants have a bag behind great to put key Pu card. I just didn't like the color very much, I thought it was going to be gray but it's an oil green. I saw that some people posted reviews with a dark gray but I think it is no longer listed. I will definitely order more colors, black and maybe pink. I highly recommend
I can praise you on this site and tell you the costume is deserved! I took the XL at once Rosmir m The top could be more beautiful than that, ale lozini enough, ring up the lozini Tilki Adidas/New Balance/Puma ..... the alternative is worthy! I can tell you the compression and fabric of the canvas Video me Special⭐⭐⭐⭐⭐
It is as pictured. The fabric is very good, it has removable pads on chest so everything is secured. A bit tight so if you want to be more comfortable size up, otherwise it's very nice. My buttt does not look very flattering but that's probably on me and not the fit. Recommend.
Suit Super! Duge yakysniy!! Duge garnue! It's very hot!! I will be easier! Recommend!
love it.comfort