SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The towel is thin and compact, the wiglyadak is stylish, I took it for a gift we will grabby Chi Zade Bo me maluvatiy, I can rinse the Hall myself
Duje Garnet towel. Vibrate not even more easily, it doesn't slip on the story, ale you are just right on dry land (this is not so bad) Yde Z Garnoi handbag
Arrived quickly and I am satisfied. More than for a shower, I see her for training. We will see after the washing machine as dry.
I would like a towel for a dot, I took a towel into the hall, I would try it more in the work, and then I would use the enemy to finish it. Recommend
Great price and fab quality
As it comes in the photo, the material is of good quality, it is worth buying at the discounted price.
Excellent Product, arrived on time. I recommend it, it dries very well. Excellent Product, arrived on time. I recommend it, it dries very well.
The parcel arrived faster than waiting quality good seller recommended for sports purposes will be suitable
Cool
The parcel was sent by the person quickly and efficiently delivered to the house. Goods are consistent with the description and aesthetic workmanship.
Perfect. Great quality and packaging. Dries fast. Quick delivery.
Arrived in less than two weeks, very good packaging protection completely satisfied.
Excellent product, accurate description,well made, all round good quality product and good value for money.
Excellent quality, the color does not go away with washed kas. I recommend with closed eyes, it is the second time I buy them
Arrived on the date agreed by the app, it is what so much desired, equal to the photo and description, I love it very much, and I recommend this product too much, as it is not common to get in physical stores, look for it in 2 countries and found it here in AliExpress
Good quality
I am mega satisfied with the product. I recommend 100%
Excellent quality very grateful for the service so expeditious and the shipping so fast and safe very good attention I recommend to the 100%