SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
came very fast, seems good
Standard shorts for the price, good quality, not enough pockets)))
Good fabric I was surprised I found him well baggy
Cute, with use it rises and falls short
It is correct to the image only that my camera does not appreciate well but it is beautiful I love it
Special shorts. On my rozmir, over the 100, they were quite. I recommend it. The goods are the same as shvidko, for the Tizhden.
👍👍👍👍Pants for any time (Sport, beach, walking) This very well size s right for my 160mts great material!
I loved it, low shorts is very straight and he has the very good fabric, I thought it would not be good because I was thin just that I loved
Very good quality! I have 1,66m, I asked for the size m and it served right. I use 38 in BR and I have 74cm waist. Weight 57kg!
Great quality, very flattering
Material from the outside is Tactel and the shorts of the lining are helanca. Model equal to photo. Dressed well.
It is not super optimal but I just like the way it is
I loved the short, for the gym it is very good, I just thought it is a little shorter than I expected, but apart from that I loved it too much. The quality is average beeem, but for the price it was super worthwhile, and it is not transparent
Quality is good.
I bought a bigger size so I wouldn't be short and it worked.
I was right and I loved I already want a white
Speechless for this shorts, it has a lot of quality and surprised me positively, I will buy white too. Hdbodhe dudhdhjd sieueiueueue ueurir dubdhdhhd jdpdjdjdhddj dhdhdhjdjdjdjjd nsjeiueieieie
Very good, it has the short underneath, for the price is great, I have 1,72 height and 72 cm waist, 98 hip and 96 bust, I took the L and it was not loose or tight, and to tighten it more by the string of the shorts
The mesh applique gives it a special touch, I liked the design, although the Lycra q comes inside and big for the shorts size should be tighter, the rest well
Goods match the description. Super shorts, cool material. I recommend!