SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of YOGA COZY (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://yogacozy.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
arrived fast excellent
Good quality fabric and sewing
Very comfortable true to size
Comfortable, hard wearing, great pockets. These trousers can be worn for many tasks or as casual items. I have 2 pairs already which are used for long walks every day. They are robust with lots of pockets, easy to wash and are very good value. I have ordered 2 more pairs today.
It's perfect, beautiful and nice to wear. I measure cm for 75 kg, impeccable size and length. Very happy with my purchase.
FAR exceeded my expectations! Stylish, well-tailored fit is loose but not too baggy with a good silhouette. Elastic waist is super comfortable. Fabric is light and soft and feels great.
I already bought 4 veses, and top of the line Well comfortable and resistant
I take my second pants here. All OK. I can safely advise!
Great article, very nice fabric.
Pretty good cargoes for the price. Color is accurate, and they fit well. I'm already ordering more.
fast shipping....pants arrived exactly as described and fit me perfectly. These are not military BDU thickness....but lighter. super comfortable. I liked them so much, I ordered another pair and I'm now waiting for my 2nd pair to arrive. They're nice for working around the yard. I have BDU's, and they can get hot when the summer comes. These are a perfect weight. I'm 5'8",and 210 pounds.....the XXXL is what I ordered.
Really great quality and price. They fit well and the fabric is soft in not too heavy- but not too thin either.
fits perfect. I'm 6'2 228lbs 36 waist
Exelent quality, delivered before stipulated
Perfect you can look how much you weigh and that is the measure exactly to my husband in Singing said they were for work and grabbed them to go out🙏🙏
Excellent Product, recommended
If you use the size table you will get the right size, good quality
Excellent quality, very comfortable, take one size larger.